1. Our approach
Terminal Group International respects your privacy and aims to handle personal information transparently, securely and in accordance with applicable Australian privacy requirements.
2. Information we may collect
When you submit an enquiry, we collect the information you choose to provide, such as your name, organisation, business contact details, service interests and enquiry message. Submission timing and session information may be processed for security, fraud prevention and service operation.
3. How information may be used
Information may be used to respond to enquiries, assess service requirements, maintain business records, protect this website against misuse and meet legal obligations. We will not sell personal information.
4. Sensitive information
Do not submit passwords, access tokens, vulnerabilities, incident evidence, health information or other sensitive material through the website form. Secure exchange methods will be agreed separately when needed.
5. Service providers and disclosure
Enquiries are processed through Crazy Domains hosting infrastructure and delivered to Terminal Group International’s business mailbox. Service providers may process information in accordance with their own privacy terms and service locations. Information may also be disclosed where required by law.
6. Website analytics
This website uses Google Analytics to understand website usage and improve content and performance. Google may process information such as page views, approximate location, device and browser details, referral information and online identifiers. Google Analytics may use cookies or similar technologies and may process information outside Australia. You can limit cookies through your browser settings or use Google’s Analytics opt-out tools.
7. Storage and security
Reasonable technical and organisational controls will be used to protect information against unauthorised access, loss, misuse or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
8. Access, correction and questions
You may request access to or correction of personal information held about you, or ask a privacy question, by emailing contact@terminalgroup.international. Terminal Group International’s ABN is 37 162 127 938.
9. Updates
This policy may be updated as the website, service providers and legal requirements change. The current version and effective date will remain available on this page.
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